The food delivery website may provide a replacement or refund if a customer gets an incorrect order or a
product that is missing from their order.
Quality issues policy: The food delivery website may provide a client with a refund
or credit for the order if the food they received was spoiled or was of lower quality than they had
anticipated.
Policy regarding late deliveries: If a customer's order is considerably delayed, the
food delivery website may provide a partial or complete refund.
Customer service guidelines: If a customer has any problems with their purchase, they
can get help from customer service. If the problem cannot be resolved, the online meal delivery service
may provide a refund or credit.